Orders can be placed online or please phone 0800-222-454 if you would like to talk to someone in person.

All deliveries for cake decorations  have a standard charge of NZD 7.00 New Zealand Nationwide only, unless otherwise stated on our larger Wilton Cake Stands or if paying by Gift Voucher where there is no fee.

New Zealand Delivery schedule

All orders are sent 1-2 days after ordering, or in the case of direct credit when payment is received the targeted courier times are below.
Please note we send with Courierpost and Fastway couriers depending on the size and where your parcel is being delivered to. All Fastway orders are signature required deliveries.

Please note we are unable to send to a PO BOX adrress and can only send to a physical address.

Targeted Delivery times.
Auckland
3 business days

North Island   
3 business days

South island 
4 business days

Note:Rural areas may take 1 business day extra

Payment options

Visa /MasterCard

This may be done via our secure site or by contacting us on 0800-222-454.

Bank direct

You may also pay straight into our bank account. On ordering you will receive a reference number to use. Please note all items bought by Direct Credit must show payment from one week after purchase or order will automatically be cancelled.

Bank account details

ASB Bank
The cake shop
12-3061-0273735-00

*Note with all bank direct orders, goods will be sent on receipt of payment.With most standard banks this is overnight. If you are not sure when your payment will go through please contact your bank.

 

Returns and Refunds-Terms and Conditions

We do our best to ensure our products arrive in perfect condition and well packaged. Please choose carefully as we cannot exchange goods if you change your mind or if they are delayed in transit beyond our control. However if you have received a faulty or wrong product or are concerned in regards to the delivery of your product please contact us and we will endeavour to remedy this immediately.

The Cake Shop Newsletters

We send our newsletters out on a regular basis and they are full of tips as well as special deals. If you are not receiving your newsletter on a regular basis please e-mail us, as this may be due to an incorrect e-mail address or our newsletter being blocked and we will do our best to remedy this for you.