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CAKE/FAQ'S

Specialty Cake and Cupcake Delivery Details

 

Please note we deliver to Pukekohe Central only - Cost $10.00 

Pick up from store - FREE - We are located at 5A Glasgow Road, Pukekohe. 

Details below are for Specialty cakes and Cupcake delivery only. All our Naked Cake Range is sent by our standard courier click here to view details. 

Please check carefully you have chosen the correct day and time for your cake and cupcake delivery as this can delay your order if incorrect details are given. All orders are delivered between 9.30am and 1.30pm Tuesday-Friday. We do not leave items unattended so you must be home to receive your item. If unsure a business address is always a good delivery option.

Please note cakes picked up outside our open times will inccur a $15.00 charge. 

If you are not present on delivery, item is bought back to store in Pukekohe to be picked up. You will be prompted at check out for your delivery day. Notice times required are listed below. All on-line ordes are payment by credit card only. 

Notice Required - Cupcakes 2 full business days , Cabinet Cakes 3 full business days, Buttercream and Drip Cakes 3 full business days, Fondant Cakes 5 full business days. -  Fondant and Stacked cakes are pick up from store only. 

Ordering Times
Notice Required - Cupcakes 2 full business days , Cabinet Cakes 3 full business days, Buttercream and Drip Cakes 3 full business days, Fondant Cakes 5 full business days. 
 
Cake Flavours
All our cakes, cupcakes and icings are made on premise with the best ingredients and free range eggs and guarenteed delicious no pre-mix's here.
Flavours - Vanilla, Chocolate, Lemon, Carrot, Red Velvet, Banana. Cakes and Cupcakes shown on website list which flavour they are available in to order on-line. For any changes to the flavour shown on website please e-mail us at customerservice@thecakeshop.co.nz for a custom cake quote.  Please note fondant cakes are available in Chocolate, Vanilla and Lemon only. 

Icing Types
Icings - Swiss Buttercream, American Vanilla Frosting, Cream Cheese Icing, Chocolate Ganache. We match our Icings to suit our lovely cakes, cupcakes and occasions. Cakes and Cupcakes shown on website list which icing type they come with. For any changes in icing types shown on website please e-mail us at customerservice@thecakeshop.co.nz for a custom cake quote.

Custom Cake Sizes and Prices
For all custom enquires please e-mail customerservice@thecakeshop.co.nz  .Please let us know the below information with your e-mail so we can give you an accurate quote.
-Name and contact details.
-Date of function.
-Type of cake - Photo's
-Flavour or Cake.
-If you have a budget please let us know, where possible we can provide alternative options if your budget and design do not suit. 

Payment and Bookings
All on-line orders require full payment by credit card to be processed. In-store orders require a 50% non refundable deposit to book in your cake or cupcake order this can be done with cash, eftpos or credit card in-store. 
Please note: We cannot process your order without a deposit and if you are having your cake delivered full payment is required 2 days before delivery. 


Open times for pick ups
We are open Monday 9am-3pm, Tuesday-Friday 9am-4.30pm and Saturday 9.30am-1.30pm for all cake pick-ups. Cakes must be kept cool and flat on transportation. For stacked cakes it best to bring extra help to hold on transportation. It is advisable to take your cake straight to the premise if possible. Cake transportation and storage instructions are given on pick up with your order. 

Cake Size and Portion Size

Cake Diameters
6" - 15cm
7" - 17.5cm
8" - 20cm
9" - 22.5cm
10" - 25cm
11" - 27.5cm
12" - 30cm

Round - Finger Serves  

6"- 16 finger serves
7"- 22 finger serves
8"- 30 finger serves
9"- 40 finger serves
10" - 50 finger serves
11" - 65 finger serves
12" - 80 finger serves

Round - Dessert Serves 

6" - 8 dessert serves
7" - 10 dessert serves
8" - 14 dessert serves
9" - 16 dessert serves
10" - 18 dessert serves
11" - 20 dessert serves
12" - 22 dessert serves

Square - Finger Serves

6" - 35 finger serves
7" - 45 finger serves
8" - 60 finger serves
9" - 80 finger serves
10" - 100 finger serves
11" - 120 finger serves
12" - 140 finger serves

Square - Dessert Serves

6" - 10 dessert serves
7" - 12 dessert serves
8" - 14 dessert serves
9" - 16 dessert serves
10" - 18 dessert serves
11" - 20 dessert serves
12" - 22 dessert serves