About us

The Cake Shop is New Zealand’s favourite cake decorating supplier. We are based in South Auckland, New Zealand.

Cake Decorating Supplies
We offer a large range of cake, cookie, cupcake and baking supplies to beginners as well as suppling cake decorating professionals. We deliver throughout New Zealand, and offer Great Service! Great Products! and Great delivery times!

 

Naked Cake Range
“We bake you decorate” as well as our amazing range of cake decorating supplies. We also offer a Naked Cake range where you can purchase your cake base already made. All baked in store using the best ingredients and free range eggs. We sell these Fresh and Frozen in lots of different shapes and sizes. We also deliver these throughout Auckland. 
Also in this range we sell in-store coloured meringues, American buttercream, Swiss meringue buttercream and macaron's which are perfect for drip cakes.

 

Cakes and Cupcakes
We also do an amazing variety of cakes and cupcakes. We have cupcakes available in store Monday-Saturday. All made using the best ingredients and free range eggs. We also have a wide variety of custom cakes available to order on-line or in-store.



Tin Hire

Whether it be round, square or a special character we have a large range of tins for hire available for only $10.00 for 3 days with a credit/debit card number for bond.


Edible Images

Need a special photo for a cake? You can order yours with us on-line or in-store.

New Zealand Delivery schedule
Orders received before midday and paid for with credit card are sent same day, or in the case of direct credit when payment is received excluding cakes made to order.
Please note we send with couriers with Fastway couriers.
Please note we do not send to PO Boxes.

Auckland
Targeted 1-2 business days
North Island
1-2 Business Days
South Island
1-3 business days
Note: Rural areas may take 2 business day extra
 
Ordering
Orders can be placed online through our website or by phone, please phone 0800-222-454.  We are always happy to help you out with product questions if you would like to talk to one of our customer service staff and place your order in person.

Pick-Ups
Our shop is open to the public from 9.00am - 3pm Mon, 9.00am - 4.30pm Tuesday to Friday and 9.30-1.00 on Saturday. Please feel free to come in and browse through our extensive product range. You can order on-line and pick-up from our shop or purchase products directly in store.
 
Payment Options 

Visa /MasterCard 
This may be done via our secure site or by contacting us on 0800-222-454 NZ. We use DPS for our on-line payment service provider, they are one of the most well known credit card payment service providers in New Zealand. 
 
Bank Direct
You may also pay straight into our bank account. On ordering you will receive a reference number to use. Please note all items bought by Direct Credit must show payment from one week after purchase or order will automatically be cancelled. 
  
Bank account details
Bank of New Zealand
The Cake Shop
02-0404-0294287-00
*Note with all bank direct orders, goods will be sent on receipt of payment. With most standard banks this is overnight. If you are not sure when your payment will go through please contact your bank.  
Returns and Refunds-Terms and Conditions 
We do our best to ensure our products arrive in perfect condition and well packaged. Please choose carefully as we cannot exchange goods if you change your mind or if they are delayed in transit beyond our control. However if you have received a faulty or wrong product or are concerned in regards to the delivery of your product please contact us and we will endeavour to remedy this immediately.