Cake FAQs

Cake Delivery 
Our Naked Cake Range is sent by our standard courier to Auckland addresses only.
We no longer offer personal delivery of decorated cakes and/or cupcakes within Pukekohe - all orders must be collected from The Cake Shop in Pukekohe.
Please carefully read the cake/cupcake product description and adhere to the order timeframes. 
 
Ordering Times
Notice Required - Cupcakes: 2 full business days , Signature Cakes: 3 full business days to 1 week, Buttercream and Drip Cakes 2 weeks.
 
Cake Flavours
All our cakes, cupcakes and icings are made on premise with the best ingredients and free range eggs - guaranteed delicious, no pre-mix's here!
Flavours - Vanilla, Chocolate, Lemon, Carrot, Red Velvet, Banana. Cakes and Cupcakes shown on website list which flavour they are available in to order on-line. For any changes to the flavour shown on website please e-mail us at hello@thecakeshop.co.nz
 for a custom quote.

Icing Types
Icings - Swiss Buttercream, American Vanilla Frosting, Cream Cheese Icing, Chocolate Ganache. We match our Icings to suit our lovely cakes, cupcakes and occasions. Cakes and Cupcakes shown on website list which icing type they come with. For any changes in icing types shown on website please e-mail us at hello@thecakeshop.co.nz
 for a custom cake quote.
Custom Cake Sizes and Prices
For all custom enquires please e-mail hello@thecakeshop.co.nz
. Please let us know the below information with your e-mail so we can give you an accurate quote.
-Name and contact details.
-Date of function.
-Type of cake - Photo's
-Flavour or Cake.
-If you have a budget please let us know, where possible we can provide alternative options if your budget and design do not suit. 

Payment and Bookings
All on-line orders require full payment by credit card to be processed. In-store orders require a 30% non refundable deposit to book in your cake or cupcake order this can be done with cash, eftpos or credit card in-store. 
Please note: We cannot process your order without a deposit. Please refer to the tab 'Refund & Cancellations' for our full policy.
 

 

Open times for pick ups
We are open Monday 9am-3pm, Tuesday-Friday 9am-4.30pm and Saturday 9.30am-1.00pm for all cake pick-ups. Cakes must be kept cool and flat on transportation. For stacked cakes it best to bring extra help to hold on transportation. It is advisable to take your cake straight to the premise if possible. Cake transportation and storage instructions are given on pick up with your order.
 
Cake Size and Portion Size
 
Cake Diameters
6" - 15cm
7" - 17.5cm
8" - 20cm
9" - 22.5cm
10" - 25cm
11" - 27.5cm
12" - 30cm

Round - Finger Serves  
6"- 16 finger serves
7"- 22 finger serves
8"- 30 finger serves
9"- 40 finger serves
10" - 50 finger serves
11" - 65 finger serves
12" - 80 finger serves

Round - Dessert Serves 
6" - 8 dessert serves
7" - 10 dessert serves
8" - 14 dessert serves
9" - 16 dessert serves
10" - 18 dessert serves
11" - 20 dessert serves
12" - 22 dessert serves

Square - Finger Serves
6" - 35 finger serves
7" - 45 finger serves
8" - 60 finger serves
9" - 80 finger serves
10" - 100 finger serves
11" - 120 finger serves
12" - 140 finger serves

Square - Dessert Serves

6" - 10 dessert serves
7" - 12 dessert serves
8" - 14 dessert serves
9" - 16 dessert serves
10" - 18 dessert serves
11" - 20 dessert serves
12" - 22 dessert serves